1 General Terms & Definitions
These terms and conditions ("Terms") apply between tk716 ("Platform", "we", "us") and the user ("you", "player"). This document is a legally binding agreement that governs the relationship between you and tk716.
The key terms used in these conditions are defined as follows:
- "Platform" — tk716's website, mobile app, and all related services.
- "Account" — your personal gaming account registered on the platform.
- "Player" — anyone who has registered at tk716 and is using any game or service.
- "Bonus" — any promotional credit or reward offered by tk716.
- "Wagering Requirement" — the condition requiring a specified amount to be wagered before a bonus can be withdrawn.
- "BST" — Bangladesh Standard Time (UTC+6).
These terms must be read together with our Privacy Policy and Responsible Gaming Guidelines. Those documents are also considered part of this agreement.
2 Eligibility & Registration
2.1 Age Requirement
To open an account at tk716, you must be 21 years of age or older. We strictly prohibit registration by minors. We may request supporting documents to verify your age at any time.
2.2 Single Account Policy
Each player may open only one account. Creating multiple accounts under the same person, household, or IP address is prohibited. If this rule is violated, all accounts may be closed and any deposited funds and bonuses may be forfeited.
2.3 Providing Accurate Information
You must provide complete and accurate information at the time of registration, including your full name, date of birth, and mobile number. If false information is provided, tk716 reserves the right to suspend or permanently close the account.
3 Account Management
3.1 Login Security
It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorized access to your account, notify our support team immediately. tk716 is not liable for any loss resulting from unauthorized access.
3.2 Account Verification (KYC)
To ensure a secure environment, we may verify your identity at any time using your national ID card, passport, or other documents. Withdrawals may be put on hold until this process is completed.
3.3 Closing Your Account
You may close your account at any time by contacting our support team. tk716 also reserves the right to suspend or close accounts in cases of terms violations.
4 Deposits & Withdrawals
4.1 Deposit Methods & Limits
The following payment methods are accepted at tk716: bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). The minimum deposit amount for each method is ৳300.
All deposits must be made from your own account. Third-party payments are not accepted.
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals must always be made through the same method used for the deposit.
4.3 Verification & Processing
Account verification must be completed before a withdrawal can be made. Additional documents may be requested in cases of suspicious activity. tk716 is not responsible for processing delays caused by technical issues or unforeseen circumstances.
5 Bonuses & Promotions
5.1 Welcome Bonus
New players will receive a 100% bonus on their first deposit, up to ৳10,000. For example, if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳22,000, you will receive the maximum bonus of ৳10,000 and your total balance will be ৳32,000.
5.2 Wagering Requirement
Before bonus funds can be withdrawn, a 20x wagering requirement must be met. This applies to the bonus amount only, not the deposit. Example: ৳1,000 bonus × 20 = ৳20,000 total must be wagered before bonus winnings can be withdrawn.
5.3 Bonus Terms
- Each bonus can be received only once and is non-transferable.
- Wagering must be completed within the specified time limit after the bonus is activated.
- tk716 reserves the right to modify or cancel any promotion.
- If bonus abuse is found, the bonus may be forfeited.
- Each promotion may have its own terms and conditions that supplement these general terms.
6 Gaming Rules
6.1 Fair Play Policy
tk716 is committed to ensuring fair play across all games. Our games are powered by verified software and all outcomes are determined by Random Number Generator (RNG) technology.
6.2 Betting Rules
All bets are considered final once confirmed. If a bet becomes void due to a technical error, tk716 reserves the right to cancel that bet. For sports betting, the specific rules of each sport or event will apply.
6.3 Technical Errors
If a game result is abnormal due to a software or hardware fault, tk716 reserves the right to void that round and refund the wagered amount. Winnings obtained from a faulty game or bonus will not be considered valid.
7 Prohibited Activities
The following activities are strictly prohibited on tk716:
- Creating multiple accounts or using a third party's account.
- Using automated bots, scripts, or software to play games.
- Manipulating bonus systems or payment methods for unfair advantage.
- Money laundering or conducting transactions involving illegal funds.
- Entering into fraudulent arrangements with other players.
- Attempting to breach the platform's security systems.
- Using fake or stolen payment information.
- Deliberately exploiting technical vulnerabilities or errors.
8 Responsible Gaming
tk716 takes responsible gaming very seriously. We want our platform to be a safe and enjoyable experience for everyone.
8.1 Self-Control Tools
Players can access the following features through our support team:
- Setting daily, weekly, or monthly deposit limits.
- Temporarily suspending your account for a set period.
- Permanent account closure (self-exclusion).
8.2 Support Resources
If you are experiencing gambling-related problems, please contact us via live chat or at [email protected]. For more information on responsible gaming, visit our Responsible Gaming page.
This service is intended for users aged 21 and over only.
9 Privacy & Data Protection
tk716 is fully committed to protecting your personal information. Full details of how we collect, store, and use your data can be found in our Privacy Policy.
In summary, we use your information for:
- Account management and verification.
- Processing payment transactions.
- Providing customer support.
- Fraud prevention and platform security.
- Meeting legal obligations.
We never sell your personal information to third parties. All data is protected by SSL encryption technology.
10 Limitation of Liability
tk716 is not liable in the following circumstances:
- If a game or transaction is interrupted due to loss of internet connection.
- If account information is lost due to the player's own negligence.
- For delays or failures in third-party services (such as mobile banking).
- For unforeseen technical or infrastructure issues.
- If the service is temporarily unavailable due to legal or regulatory reasons.
Under no circumstances will tk716's maximum liability exceed the actual deposit amount held in your account.
11 Service Changes
11.1 Right to Amend Terms
tk716 reserves the right to amend these terms and conditions at any time. We will notify you appropriately in the event of significant changes. Continued use of the platform after any changes indicates your agreement to the updated terms.
11.2 Right to Discontinue Services
tk716 reserves the right to temporarily or permanently discontinue any game, bonus offer, or service. In such cases, we will make every effort to protect your valid balance.
12 Contact & Dispute Resolution
12.1 Complaints Process
If you have a complaint, please contact our support team first. We provide assistance in Bengali and English via 24/7 live chat and email at [email protected].
12.2 Dispute Resolution
Any dispute will first be attempted to be resolved through direct discussion. If a resolution cannot be reached through discussion, both parties agree to resolve the matter through mediation. Any dispute regarding these terms and conditions will be handled in accordance with applicable law.
12.3 Contact Information
Contact us for any questions or assistance:
- Live Chat: Available 24/7 through the platform
- Email: [email protected]
- Language: Support is provided in both Bengali and English